Really quality craftsmanship and excellent customer service. You won’t be disappointed!
I ordered personalized products from my department and the customer service is excellent, they are very concerned about customer satisfaction. I recommend them to everyone
Amazing customer service!! I placed my order when there was a 15% promo on. Unfortunately, the promo didn't work but I purchased anyway. After I got my order confirmation I sent an email inquiring about this and how it didn't work. Tianna from the support team didn't even hesitate and refunded me the 15%. I received the item within 15 days. Double unfortunately, it was a little more than what I ordered. I received the item with the crest/name/badge number. I didn't order one with the crest. I emailed the support team (and with a photo), again without hesitation Tianna responded and noted they will get a replacement out to me today. This one arrived correct. Great product. Will last a long time. Quality seems great and it will replace my worn down one nicely. Would definitely recommend and would order again even just for the customer service. Thanks!
The cut outs for the badge were pretty tight and had to really struggle to get it to fit, but got it there. The spot for cash is nice, but does make the job wallet a bit thick
Very hard to put the notebook inside the cover .takes a bit of time
Cover is fanstatic and looks very professional
The wallet I ordered is perfect and exactly what I needed and wanted, the customer assistance I received was out of this world and I am truly grateful to have found them!!! Recommended to all my colleagues who were looking to shop for badge wallets as well. Keep up the great work and high quality standards.
Great quality. Fast shipping. A lot of compliments. Have recommended to others.
I required personalized gifts for several colleagues and contacted 911 Duty Gear after looking through their website. I had a couple of special requests that they were gladly able to accommodate. The staff went above and beyond in answering questions, providing proofs and ultimately providing an absolutely perfect product. The gifts were well received and are now proudly displayed. Thanks 911 Duty Gear for providing a quality product and thanks to your staff for fantastic customer service!
Love my Wallet! Definitely great quality and everything I needed. Would recommend 911 to anyone! Shipping was fast and well packaged. Can’t ask for better 5Star service! Thank you! Will definitely be back
Very good, soft leather and good details on the leather crest. Slightly too small for our standard issue (AHS) notebooks leaving a small bit of paper sticking out.
Really good quality, and nice amount of space
The emblem could be much brighter as it is very difficult to see
Made for a perfect gift for my brother for his promotion. thought of it a little late but it came really fast which was awesome. quality personalized product made fast.
This badge wallet looks even better than my originally issued one. I will carry this wallet badge with pride every day. Great quality….great service!
Purchased my hubby a wallet for Christmas during Black Friday sale. I forgot to add the sale code, emailed the company and they adjusted my purchase. Appreciated their effort. AND my hubby loved the wallet. Thank you.